· Development and Implementation: We develop requirements for and assist in the implementation and administration of Enterprise Content Management (ECM) Solutions tailored to your organization's needs.
· File Storage Processes: We develop efficient file storage processes, implement quality assurance standards, and establish an inventory framework for both digital and hard copy record retrieval.
· Records Inventories and File Plans: Our team conducts thorough records inventories and develops comprehensive file plans to effectively organize and manage your records.
· Records Disposition Management: We manage records disposition in accordance with NARA policy and procedures, ensuring compliance with legal and regulatory requirements.
· SOPs and Guidelines: We develop Standard Operating Procedures (SOPs) and guidelines to comply with NARA’s record management policies, ensuring consistency and accuracy in record-keeping practices.
· Staff Training: We provide training sessions to ensure that staff members understand and effectively carry out their responsibilities for managing records, promoting a culture of compliance and accountability.
· Help Desk Support: Our dedicated help desk support team is available to assist staff in correctly identifying and filing records, offering guidance and troubleshooting assistance as needed.